What this service covers
Kousha Travel is the tourism brand of PT SISACO TRADING GROUP. Its role is to turn a travel request into a coordinated plan with clear inclusions, confirmed suppliers, realistic timing, and local support before and during the trip.
Clear operating identity
Kousha Travel is presented as a tourism brand under PT SISACO TRADING GROUP rather than as a separate legal company. Website copy, invoices, contracts, payment instructions, and supplier communications should use that relationship consistently so clients know which entity accepts the booking and payment.
Local destination planning
A useful local plan connects each booking to the geography of Bali. Hotel area, transfer route, tour direction, meal timing, and realistic road time should support one another. This reduces unnecessary driving and makes the itinerary easier to operate when traffic, weather, or local ceremonies affect the day.
Verified supplier coordination
Hotels, transport providers, guides, venues, and activity operators have different confirmation procedures. The coordinator should obtain written availability, rate validity, cancellation terms, operating details, and supplier contact information. Time-sensitive services should never be described as guaranteed until the relevant supplier confirms them.
Transparent quotations
A professional quotation identifies the service date, supplier, room or vehicle category, passenger count, currency, tax treatment, inclusions, exclusions, validity, payment schedule, and cancellation rules. It should also explain which items remain on request. This allows the client to compare offers on the same basis and reduces disputes after approval.
Responsible local conduct
Good destination management protects the guest experience and the place being visited. Travelers should receive practical guidance on temple clothing, private ceremonies, waste, wildlife contact, marine safety, photography, and respectful behavior. Local rules and community access take priority over a planned photo or tour stop.
Clear multilingual communication
Travel requests often pass between the guest, an overseas agency, local hotels, drivers, guides, and activity operators. A clear written summary prevents details from changing between languages or channels. Names, dates, room types, inclusions, exclusions, and emergency contacts should be confirmed in writing.
What you receive before confirming
The client should receive a written scope that can be checked without relying on a phone call. It should identify the operating dates, suppliers or service standards, passenger assumptions, inclusions, exclusions, price and currency, validity, payment steps, amendment rules, cancellation terms, and the contact used during operation. Any item that remains subject to availability should be marked clearly rather than presented as confirmed.
What to send us first
Send one structured brief rather than separate messages for each service. Kousha Travel will review the request, identify missing information, check suitable suppliers, and provide a dated proposal. Read the validity, payment, amendment, and cancellation terms before approval. A supplier request is not a confirmed booking until written confirmation is issued.
Is Kousha Travel a separate legal company?
Kousha Travel is presented as a tourism brand under PT SISACO TRADING GROUP. Contracts, invoices, and payment instructions should identify the legal entity and the service scope clearly so the client can verify who is responsible for the booking.
How far in advance should I contact Kousha Travel?
Contact the team as soon as the dates and approximate group size are known. Peak holiday periods, large room blocks, special vehicles, guides in a particular language, event venues, and private experiences generally require more lead time than a simple transfer or standard hotel request.
What information should I include in my request?
Provide dates, passenger count and ages, flight details if available, preferred areas, room or vehicle needs, budget range, desired activities, language, luggage, dietary requirements, mobility considerations, and the date by which you need a confirmed answer.
Does an inquiry guarantee availability or price?
No. An inquiry starts the availability check. A rate or service becomes binding only under the written quotation and confirmation terms, after the required approval or payment has been received and the relevant supplier has confirmed the booking.
Can agencies and private groups use the service?
Yes. Kousha Travel can prepare a traveler-facing plan or work with an agency, company, family organizer, or group leader. The quotation should identify the contracting party, invoice details, decision maker, passenger-data deadline, and operational contact.
What happens if weather or local conditions change the plan?
The team will follow the applicable supplier terms and discuss a safe, workable alternative where possible. Refunds, replacements, or date changes depend on the service, operator decision, local restrictions, and the cancellation conditions accepted at booking.
